Due to the unique nature of the limousine industry and the general public's inherent lack of knowledge and understanding of its operation we have compiled this list of FAQ's. It is intended to answer the questions we are most commonly asked. If you have a question that is not on this list please call us and ask.

How many passengers can a limousine carry?

Eight is the maximum number of passengers allowable in a limousine in Canada. Our two ultrastretch limousines holds all eight passengers in the rear salon. Unscrupulous operators will not tell you overloading a limousine voids the insurance.

Can I bring my own drinks?

Our limousines are licensed by the Saskatchewan Liquor & Gaming Authority. All beverages must be purchased through our company, you may not supply your own.

What about tips/gratuity?

A 15% gratuity is automatically added to the base rate. If you feel your chauffeur deserves more, feel free to add to his gratuity.

Can I stick my head out the moonroof, like they do in the movies?

As much fun as it may be, and as much as we may want to let you do it, the answer is no! The Highway Traffic Act prohibits this action. Therefore, the moonroof is kept closed.

Are you safety certified and insured?

Our limousines are safety inspected annually by Saskatchewan Government Insurance / Highway Traffic Board and also by the Saskatoon Police Service. We are compliant with the SGI/HTB requirement to carry $3 million liability insurance.

In Canada, there are no specific training requirements with regards to chauffeurs, other than upgrading to a Class 4 license. However, our chauffeurs are trained by our company president and senior chauffeur to provide safe, courteous, uniform service to our clients.

How far in advance should I book my wedding service?

The further in advance you book, the less chance there is of a time conflict with another party. Once you have your itinerary set with the church, photographer, reception, etcetera, give us a call. Generally, July and August weddings book a year in advance, the other months book 6-9 months in advance.

How are your chauffeurs dressed?

Our chauffeurs are uniformed in a black three piece suit with bowtie, chauffeur's cap, and driving gloves.

Do I need to pay a deposit?

We require a deposit for the following types of service:
Weddings
$150.00 per limousine within 14 days of booking; accompanied by contract refundable up to 90 days prior to the day of service balance due 14 days prior to service

Credit Union Centre Events
payment due in full within 14 days of booking; accompanied by contract; (unless event cancelled by promoter)

Graduations
payment due in full within 14 days of booking; accompanied by contract; non-refundable

Christmas/New Year's Eve Functions
for bookings between 15 November and 31 December we require a credit card number for confirmation 14 days cancellation notice required or amount due in full.

What is your cancellation/no-show policy?

With the exceptions as noted in the question above, cancellations within 24 hours of the scheduled pick up time require payment in full. The same applies for no-shows.

Do you provide service outside of Saskatoon?

Our operating authority allows us to operate anywhere within the province of Saskatchewan. We can also operate anywhere in Canada provided the service either originates or terminates within Saskatchewan. We are not licensed to operate in the United States.

How come I cannot rent a limousine for less than one hour?

This is due to the large expense and cost involved in securing and maintaining the vehicles. An 8-passenger limousine costs more than $100,000! Less than a one-hour rental is simply not cost effective because the vehicle is only in 'paid-service' for one hour; however actual vehicle run time may be more than 2 hours. Other costs that make a less than 1-hour rental not possible is vehicle prep time and the chauffeur's wage.

P.O. Box 9742
Saskatoon, Saskatchewan CANADA, S7K 7G5
phone: (306) 477-2200 fax: (306) 477-3282